Metro Rail Rules

What to do

  • Stand in line even if you have an MRT pass
  • Let others get off before you board
  • Be mindful of the gap between the platform and the metro rail coach
  • Stand behind the yellow line on the platform for your safety
  • Give priority to people with special needs while using lifts
  • Leave designated seats for the elderly and for those with special needs
  • Stand on the left side of escalators
  • Refer to the metro rail map to choose your destination
  • Stay away from the yellow tactile paving built for the visually impaired
  • Cleanliness should always be maintained
  • Speak in a low voice
  • Cooperate with security personnel
  • Always carry your MRT pass
  • Pay attention to announcements
  • Take notice of the guidance signs and displays inside the train for important travel information

What not to do

  • Do not smoke on the station premises
  • Do not rush or jostle with other passengers while boarding or getting off trains
  • Do not jump over the entry and exit gates on the second floor of the station
  • Do not use mobile phones while boarding or getting off trains
  • Do not obstruct train doors
  • Do not lean on the coach door
  • Do not leave mobile phone speakers switched on
  • Do not occupy multiple seats
  • Do not cause inconvenience to other passengers
  • Do not open the driver's cab door
  • Do not stand in the path between two coaches
  • Do not eat or drink inside the train
  • Do not spit, except in designated areas
  • Do not attach posters, banners and graffiti in the metro rail area
  • Do not stick your head over the platform screen door to get a view of the metro rail